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January 22, 2025

Building a Skills-First Organization: Practical Lessons for Success

In this session, hear from Watson Stewart (Global Head, Talent Management & Career Experience) and Charyl Lee (Global Lead, Career Experience) at Standard Chartered Bank as they share some practical lessons on how to build a skills first organization

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Video Time Stamps

4:41 - The Bank's original business case for the Talent Marketplace:

  • It's 6 times cheaper to develop and deploy someone internally rather than hire externally
  • Automation could render 11k jobs redundant over 5 years with increased demand for technology and data jobs (+8k FTE)

10:33 - The lessons learned from the initial 'Try before you buy' pilot to 12k employees in India

18:10 - The Bank's Skills Powered Organisation framework:

  • What skills do we need for the future?
  • How does that compare with what we have today?
  • What choices will we make to build, buy, borrow or augment the skills we need in future?
  • What will we do to retain, incentivize and drive performance for today?

19:50 - How the Bank has used Gloat to bring this framework to life