Rick Leone (VP, of Total Rewards) and Kristina O'Dell (Lead Program Manager) led us through a session on their Workforce Intelligence pilot - including successes, lessons learned, and key adoption strategies coming out of the initial launch.
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Video Time Stamps
2:05 to 9:00 Noam Mordechay (Gloat's VP of Business Development) provides an introduction to Workforce Intelligence (highly recommend if you are unfamiliar with the solution)
9:25 to 33:40 Mastercard Workforce Intelligence presentation led by Kristina O'Dell and Rick Leone from Mastercard (key segments below)
9:25 to 13:00 Unlocked platform overview, key highlights and achievements
13:05 to 22:00 Mastercard's internal career framework, Workforce Intelligence business case and key 'use cases' across the organization
22:05 to 33:40 Change management / adoption best practices, user personas (tactical) and critical FAQs / lessons learned from their pilot in 2022
33:45 to 49:50 Q&A portion of the call where we discuss 'what it means to build a skills based workforce' and dive deeper into the 'impact across various users at Mastercard'
