We reviewed the Super User Analysis findings and broke out into small groups to discuss the results/actions we could take following the session. For those of you who were unable to attend, you might be wondering, what exactly is a 'Super User'? Thanks to our exceptional business analytics team, we've conducted an analysis of the most common themes across top Gloat visitors in 2023. We highly encourage you to watch the recording and access the deck to see our findings!
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Video Time Stamps
0:00 - 4:05 Overview of the Super User Analysis study - highly recommend listening to this section for context-setting purposes (e.g. what is a Super User?)
5:18 - 17:20 Findings from the analysis, and key insights to take away based on the results of each section (see the 3 major findings below )
Profile Completeness is critical! Users with an HPC of 4 are 3x more likely to visit the platform
Projects are for everyone! Managers and individual contributors are equally likely to post projects
Leaders value the platform! If you can get leaders to sign up, they could be some of your most loyal users. Leaders visited 9 times on average in 2023
17:23 - 21:30 Summary of key findings, a 'cheat sheet' to reference the takeaways coming out of the analysis
21:35 - 29:26 Debrief from the breakout groups, this is just the post 'large group' discussion as we aren't able to share recordings from the smaller breakout groups. We would love for you to join us live next time for those who could not attend
29:30 - 33:30 One key action to take away - an email campaign which can be sent to boost profile completeness and therefore hopefully increase super users!
